![]() ![]() So, it’s really flexible and that’s what we love with what we’re doing. But if it is really important that they have to go to the office, yeah, they go to the office. Jenny: But at the same time it’s very flexible and every time a virtual assistant or one of the team, if they want to work from home, they can do so. Majority of our talent pool is working from home but we’ve recently added a physical location so we are in the same place, to improve the communication within our team so new additions (employees) to the USource Team are working together, in the same location. Third question, does everyone at USource work from home or do they work from an office or do you guys do both? Well that actually solves the second question for me. To give them more time with their family. Rea: Maybe spend some quality time with their family. Jenny: Yeah, in short USource is, we allow our clients to get their time back so giving them more time for themselves. We provide services to small business owners, entrepreneurs, start-ups who want to outsource some of their to-do list and to support them - ensuring their business success. Rea: USource is a dedicated and growing group of professional, virtual professionals with expertise in different areas of Administration Tasks, Customer Support, Online Marketing, SEO, SMM, you know virtually any job that can be completed on the internet. What does USource do? Maybe you could encapsulate that into a single sentence? We’re really excited about the chat so, thanks for taking the time out to interview us. Rea: Hi Liam, we’re very interested in knowing more about you and this Skype chat about Time Doctor. So, thank you for taking the time to meet with me. I’m gonna be in the Philippines for the next month of July and I’m very excited to go down and maybe they have some suggestions as well. So, we’re gonna grab them, have a couple of questions about how and what USource does, and what what their company is about, and maybe even some interesting stuff about the Philippines. They are in the Philippines, I’m in Canada, that’s technology, it’s very cool, we’re literally communicating on opposite sides of the planet right now. They are a company that helps really figure out, number 1, do you need someone that can help you remotely to deal with virtual assistant type tasks, and number 2, they’re gonna provide you with those types of Virtual Assistants, and, they are actually Virtual Assistants. Starring Liam Martin, co-founder of and, and USource project managers, Jen and Rea. Everything goes smoother with everyone on the same page. TimeDoctor helped US create and curate reports for every task set. We will be glad to offer customer success person to work with you directly and resolve all the issue that you may encounter if you give us another shot.A video review and interview about time tracking, funneling team focus, and building trust with clients. We are deeply saddened by this issue you reported to us. I wouldn’t recommend this company to anyone based on our experience. Yesterday another charge was applied to our company card. I specified that I wanted our credit card removed from their database as well. I asked that our account be cancelled on Feb 1st. Unhappy with the apparent lack of transparency, concern or offer to make things right, we immediately stopped using the app. No offer to help us review nearly 6 months of back data to figure out whether we had overpaid our team at any point during our use of the software. When we asked Time Doctor how this has happened they told us only that it was a known issue and they were working on a fix. If it was not for that person’s honesty we might have unknowingly paid our team for more time than they had actually worked. That excitement turned to horror when one of our contractors noticed that their time was not being tracked properly and in fact was duplicating their time. We were thrilled to find an app that would track all of our remote contractors time in one place.
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